File Delivery

For large data sets, file delivery can be difficult using email or download options due to the file size. Therefore, File Transfer Protocol (FTP) is used. It’s a long-established technology for moving files from one computer to another. The process includes a catalogue feature making it possible to resume from where it left off in case the connection is interrupted. And it has a credentialing feature to ensure only our clients are able to access the directory.

Here’s how it works:

• A client-specific directory is created where we deploy files for pick up.
• Our client support managers work with clients to deliver credentials to the directory, and to resolve any issues with access and transfers.
• Clients access the directory and pick up the data file.

Many of our platforms, including ATTOM List, ATTOM Data website, and the Home Disclosure API provide links for file download.

Here’s how it works:

• Clients click the links to download from our servers to their local machine.
• Or a client’s server will “pull” or download the file from our servers to theirs so that the end user download is supported from their domain.

For some solutions, like custom reports, file delivery is easier because files are simply sent to our clients as email attachments. The file size and format are readily supported by applications like Excel. These smaller-sized files are easily sent via email attachments to the client for quick access.

Here’s how it works:

• Clients click the links to download from the email to their local machine.
• Or a client’s server will “pull” or download the file from the email to theirs so that the end user download is supported from their domain.