Last update: April 19, 2018
The ATTOM family of websites includes, but is not necessarily limited to, the following websites (collectively referred to herein as the “Site”):
As used herein, the terms “consumer” and “consumers” generally includes any visitor to or user of the Site, other than Professionals. The term “Professional(s)” means individuals, companies, and other organizations or persons acting as real estate professionals or otherwise engaged in a business relevant to the Site, including, without limitation, REALTORS®, agents, lenders, brokers, real estate professionals, product or service providers, home service professionals and other service professionals. Except as otherwise indicated, Professionals, consumers, and other persons using the Site are individually and collectively referred to as “you,” “your,” or “yours” as appropriate. ATTOM Data Solutions and Renwood RealtyTrac, LLC are referred to collectively herein as “ATTOM,” “we,” “us,” or “our” as appropriate.
The term “User Information” means information that you provide to us which personally identifies you, such as your name, phone number, email address, and any other data that would allow someone to contact you. You should take care when posting or publishing any User Information on the Site. For certain Professionals, User Information also means your license number or MLS ID number.
1. What Information Do We Collect? Information collected from you will vary, depending on how you access, visit, use or otherwise take advantage of the Site and what information you may choose to provide to us (whether through email or otherwise). It may be possible to browse various sections of the Site without submitting any User Information.
You can choose not to provide us with User Information, but then you may not be able to fully take advantage of certain features of our Site and we may not be able to provide you with certain information, products and/or services you request from us.
a. Account Information. If you create an account to take advantage of the full range of features and services on our Site, or if you use or purchase products or services through the Site, we require you to disclose, and we collect, your User Information, including, by way of example but without limitation, your name; email address; address; city, state, and zip code; telephone number; facsimile number; credit card type; credit card number; credit card expiration date; name on credit card; 3-digit or 4-digit credit card security code; first and last name as appearing on check; bank routing number; checking account number; driver’s license number and issuing state; date of birth; company name; business telephone number; and MLS ID number (for certain Professionals).
b. Submissions. We collect and store submissions you make through the Site. The term “submissions” refers to the information that you submit or post to the Site for public display, including your User Information that you choose to display as part of your account profile.
c. Feedback. If you contact us to provide feedback, give us a compliment, register a complaint, or ask a question, we collect User Information and other content you may provide in your communication.
d. Activity. Like many websites or media on or using the Internet, we collect information relating to your activity on the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, clickthroughs, navigational information, clickstream data, timestamp information and other information (“Web Data”).
e. Cookies and Beacons. We incorporate cookies and web beacons in the Site in order to uniquely identify your browser. The terms “cookies” and “web beacons” refer to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. Cookies are small files that we or others send to and store on or with your computer so that your computer, browser, mobile app or other application can be recognized as unique the next time you access, visit, use or otherwise take advantage of the Site or other media. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following the directions in your browser’s help file. Cookies may also reflect demographic data pertaining to you or to other data linked to information you submit. One use or consequence of cookies is to enable you to receive customized ads, alerts, content, services or information. You are always free to decline any cookies we use by adjusting the settings of your browser, as your browser may permit; however, some products, services or features might not be available or operate properly if cookies are not enabled. Some of our advertisers and third-party service providers may also utilize their own cookies. You may be able to opt-out of third-party cookies, or learn more, by going to http://www.networkadvertising.org/managing/opt_out.asp. The data we automatically gather about you also includes “pixels” and may also include information gathered in connection with your use of third-party websites and media (for example, through the use of “web beacons” or “pixels”).
2. How Is Information About You Used Or Shared? The use of information we may gather about you depends on the context in which it is collected. Please note there are different categories below for use and sharing of information, depending upon the features of the Site you wish to utilize.
a. User Information. We collect User Information so that we or third parties may respond to you, correspond with you, and provide you with the products and services you request through the Site. We may send you updates such as website news, special offers from us, messages from other users, and special offers from merchants and service providers. Your User Information may also be shared among our family of websites, as identified above; to help us offer content, advertisements, products, and services that we believe will be of interest to you; and to make your use of the Site more convenient by, for example, limiting the number of times you are required to register with us. Your email address serves as a unique identifier in our record system, and together with your password, is designed to help us prevent unauthorized access to User Information you choose to store on the Site. In addition, if you have provided your email address, we might use your email address to deliver, or facilitate delivery of, relevant advertisements and information to you on or by way of the Site or on or by way of other websites or media, including, for example, popular social media sites and features.
We use third-party advertising companies to serve ads when you visit our Web site. These companies may use aggregated information (not including your User Information) about your visits to the Site and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to learn how you can opt out, please see: http://www.networkadvertising.org/managing/opt_out.asp.
Information may also be shared with other third parties, including listing providers, advertisers, service providers and others, so that we may better understand how the Site is used, to enhance the overall experience on the Site and otherwise in connection with our operation of the Site and conducting related business, but when so shared with third parties, any User Information will be included for such purpose(s) only if first put in aggregated form or the third party will be contractually or otherwise restricted as to the use of User Information (for example, restricted to use of the information only in connection with the purpose for which you shared it with ATTOM). We may also share Web Data with third parties who may serve relevant or specialized advertising and/or recommendations to you while browsing the Site or while browsing third party websites.
d. Asset transfers: We continue to develop our business and in doing so might choose to buy, sell, expand, restructure, or transfer businesses or assets. User Information and other information we collect from you is generally one of the assets acquired, sold, transferred, otherwise shared, or affected in connection with such transactions.
3. How Do You Protect My User Information?
Whenever User Information is stored on our computers (which may be for an indefinite period, or a more limited time based on obsolescence or other factors), we take appropriate security measures (including physical, electronic and procedural measures) to help safeguard it from unauthorized access and disclosure. Only authorized employees are permitted to access User Information, and they may do so only for permitted business functions. In addition, we use firewalls to help prevent unauthorized persons from gaining access to User Information.
4. How Can I Limit the Sharing Of My User Information?
You should always take care with how you handle and disclose User Information. For example, you should avoid sending User Information through insecure email.
Our Site may contain a “comment” section where users can submit and publish comments, questions, and answers. Do not offer any information that personally identifies you in any content you submit online, including in any comment, question, or answer, unless you want that information displayed publicly. While your email address will not be published, the actual content of any comment, question, or answer you submit are considered public property. We do not actively monitor these sections of the Site, and assume no liability for any content therein, or for any actions taken in reliance thereon. If we are alerted to something we deem inappropriate in any way, we may delete it at our discretion. We may use login validation for the “comment” section in order to reduce “comment spam.” We will remove “comment spam” from the comment section at our discretion.
You may send inquiries to other users, merchants, service providers, and Professionals via clickable links and submission forms on our Site listings. If you choose to send any such inquiry, any User Information you disclose, including your e-mail address and any other information you supply, will be stored by us, and will also be sent to and made visible to the user, merchant, service provider, or Professional in question so that they might reply directly to you. If you communicate with the user, merchant, service provider, or Professional by phone, your telephone conversation may be recorded. Do not share User Information in any e-mail, post, inquiry, or phone call if you do not want to be contacted. We may, from time to time, use third party e-mail servers to send and track receipt of your inquiry e-mails, and to analyze the pattern of inquiry usage reported by these third-party tracking systems.
5. How Can I Access or Change My User Information?
You may view or edit your User Information, as follows.
For Consumers: Follow the instructions found in the “My Profile” or “Edit Your Profile” area of the Site where you registered or submitted your User Information. It’s important to note that the User Information you provide to us helps us provide you with products and services that you have requested, and we may share your User Information with nonaffiliated third parties as necessary for us to provide the products and services you have requested or as otherwise specified herein. If, however, you would like us to no longer use or share your User Information, please send an email to: firstname.lastname@example.org. Any change you request regarding your User Information may adversely affect or otherwise change the availability, deliverability, or quality for you of information on the Site, or features, products or services in which you are interested, or your experience on or relating to the Site.
For Professionals: The following paragraph applies only to Professionals, but does not apply to a Professional to the extent modified in a separate written agreement signed by an authorized officer of ATTOM, which agreements may be entered into in ATTOM’s sole discretion and without notice to others. Others may not infer any commitments or assurances from this paragraph. Professionals may edit their User Information by returning to the area of the Site where the Professional registered and editing the information there, or by emailing email@example.com. By contacting us to make such changes, you expressly authorize us to access your User Information and any associated data or accounts for the purposes of editing or modifying your User Information as you request. Any change you request regarding your User Information may adversely affect or otherwise change the availability, deliverability, or quality for you of information on the Site, or features, products or services in which you are interested, or your experience on or relating to the Site.
6. Third Party Websites
7. Embedded Maps
8. Information of Others
You may choose to provide us with another person’s e-mail address for the purpose of inviting them to create an account on the Site. If you do so, you represent to us that you have obtained, in advance, the consent of that other person to disclose his or her e-mail address to us. We will use the information you provide about the other person to contact him or her, and if necessary remind him or her, about the invitation.
9. Opting Out of E-mails From Us
10. Children’s Privacy
All users of the Site must be at least 18 years of age, and by using the Site, you represent to us that you are at least 18 years of age. We never collect or maintain information from any person we actually know is under 13 years of age. No part of our Site is structured to attract anyone under 13 years of age. If you are under the age of 13, you should not register, create any account, or provide information on our Site. If you have knowledge that a child under the age of 13 has submitted his or her personally identifiable information to us, please send an email to: firstname.lastname@example.org.
11. Site for Use By U.S. Residents Only
12. Special Notification for California Residents
Users of the Site who reside in California and have provided their User Information may request information regarding certain disclosures of this information to third parties for the third parties’ direct marketing purposes. Such requests may be submitted to us once per calendar year, and, if you desire such information, your request must be submitted to us by mail to the following mailing address: CA Privacy Request, One Venture Plaza, Suite 300, Irvine, California 92618. Any such request must include “California Privacy Rights Request” in the first line of the request, and include your name, street address, city, state, and zip code. We reserve our right not to respond to requests submitted other than as expressly set forth in this paragraph.
13. No Rights of Third Parties
15. How to Contact Us